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Lasting Power of Attorney Fee Refund Scheme

Lasting Power of Attorney Fee Refund Scheme


Expert view

If you registered your lasting power of attorney (LPA) between 1 April 2013 and 31 March 2017 you may be eligible for a partial refund of your registration fee.

This scheme has been launched by the Ministry of Justice (MoJ) because some people were charged more than was necessary to register their lasting power of attorney. This is because the Office of the Public Guardian (OPG) managed to reduce their operating costs but did not reduce their application fees.

The application fees have now been reduced (from 1 April 2017) and the MoJ have now launched this refund scheme, run by the OPG, from 1 February 2018.

Who Can Make A Claim For A Refund?

If you are the person who made the LPA, known as the donor, or if you are an attorney who was appointed by the donor in the LPA, you can make an application for a refund.

The refund will be paid to the donor regardless of who applies for it and if you applied for more than one LPA, you only need to apply for a refund once.

If the donor has died, their personal representative can make a claim for a refund. They can only do this by calling the helpline on 0300 456 0300 (option 6).

If a deputy has been appointed, they can apply for the refund by calling the helpline on 0300 456 0300 (option 6).

How Much Can I Claim?

The amount you claim will depend on when you applied for the power of attorney. You will also receive interest on the amount of 0.5% from when you made the payment.

If you’re not sure when you paid the fees, you can still apply as long as you paid between 1 April 2013 and 31 March 2017.

When Did You Pay?                                               Your Refund Amount
April 2013 to September 2013                                  £54
October 2013 to March 2014                                    £34
April 2014 to March 2015                                         £37
April 2015 to March 2016                                         £38
April 2016 to March 2017                                         £45

If you paid a reduced fee, you’ll get half the refund.

How Can I Make A Claim?

To make a claim you can do this online and it’ll take about 10 minutes. To make a claim online you’ll need the donor’s name, date of birth, current address and bank account details. You’ll also need the name and date of birth of at least one of the attorneys. You can apply online here.

If you would prefer to make your claim on the phone, you can call the Refunds Helpline on 0300 456 0300 (option 6). There are a number of reasons why you have to make a claim by the Refunds Helpline such as if the donor has died or if the donor does not have a UK bank account.

Your refund will take up to 12 weeks to be processed by the OPG and will be paid directly into the donor’s bank account.

If you’re not sure you can call or email the Refunds Helpline. Details, including opening hours are listed below.

Helpline Details

Email: poarefunds@justice.gsi.gov.uk

Telephone: 0300 456 0300 (choose option 6) Text phone: 0115 934 2778

Opening Hours

Monday, Tuesday, Thursday, Friday 9am to 5pm

Wednesday 10am to 5pm

You can find more Information about the call charges here.